Regional Operations Manager (12 month maternity cover)

United Kingdom - London (Global Support Office)

This vacancy is now closed


About Us:

At Marie Stopes International we are unapologetically pro-choice. We believe that every woman has the right to make choices about her own body and her own future. As one of the world’s leading providers of contraception and safe abortion care, we give women the means to do so. Our team members, working across 37 countries, provide high quality, safe services to women, when and where they need them. Because when a woman can determine her own future, she can contribute to creating a better, more sustainable future for everyone.

The role

As Regional Operations Manager, Asia, you will provide critical support, operational guidance and capacity building to drive the growth of high-quality family planning and safe abortion programmes across the Asia region. Under the direction of the Regional Director and in collaboration with MSI technical teams, you will have significant responsibility for the region’s implementation of MSI’s current and upcoming strategy and will provide operational inputs into the focus areas under the responsibility of the Senior Regional Business Partner.

Drawing on your field and headquarters operational experience, you will have significant responsibility for transformation and sustainability of the region as a successful operating model to ensure delivery of the MSI 2030 Strategy and regional OGSMs. You will contribute to the development, refinement and implementation of MSI Global Goods to ensure that they are fit for purpose and are embedded within all country programmes. You will identify, document and share examples of learning, good practice and innovation across the region which will strengthen programme scale and impact, quality and sustainability.

You will lead and supervise two Programme Officer, coordinating with MSI’s technical experts, you will ensure country programmes have the capacity and ability to meet MSI standards and guidelines and deliver sustainably on their annual business plans.

About you

Key experience:

To perform this role, it is essential that you have the following experience:

  • Proven experience of driving impact, quality and sustainability in international programmes and improving operational standards
  • Detecting, monitoring and managing programme risks and identifying early warning signs
  • Embedding strategic or operational initiatives in country programmes
  • Tracking performance against business plan and donor projects, and supporting in providing timely support and feedback for any course correction needed
  • Experience in preparing annual business plans
  • Experience of line managing others

Key skills

To perform this role, it is essential that you have the following skills:

  • Analytical skills with the ability to collect and analyse information, problem-solve and make decisions.
  • Being able to influence without formal authority
  • Excellent oral and communication skills with the ability to convey ideas, information and instructions effectively
  • Ability to manage multiple responsibilities at once by focusing on one task by keeping track of others
  • Highly developed excel skills who can gather and structure data effectively

Personal attributes

MSI is dedicated to equal opportunity for all and recognises that every individual is unique. Whilst we always seek to embrace individual differences and celebrate the diversity of our workforce, we also want to ensure that every team member is suited to their role and that they are given the best opportunity to succeed.

The personal attributes described below have been developed in accordance with the job description and other contextual factors relating to the role and are considered essential.

For this role, we’re looking for an individual who is:

  • Comfortable and familiar with working in organisations that are in “change management” and therefore can manage ambiguity with ease
  • Willing and able to “roll up sleeves” to get things done and lead by example
  • Has an international mind-set with an understanding of, and empathy for, the development sector, together with an appreciation for cultural differences
  • Has the ability to work well with others in a team environment and across disciplines and cultures
  • Passionate about striving for service excellence and improving quality
  • Able to work well with others in a team environment and across disciplines and cultures

For more information about the role, please view the job framework on our website.

Location: London, W1T

Full time: 35hrs per week

Contract type: FTC, 12 months maternity cover

Closing date: 14th August 2020 (midnight GMT). Interviews may take place before this date for exceptional candidates.

Salary: competitive + discretionary bonus + benefits

For internal staff applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.

 MSI is committed to creating an inclusive environment with a workforce which is representative of the communities we serve. We’re proud to be an equal opportunity employer and give equal consideration to all qualified applicants without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. MSI is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Our organisation is also committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and post holders to share this commitment.


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