Operations Manager - South London

This vacancy is now closed

Job reference
UK | South Region
United Kingdom - London and South East region (UK centres)
Closing date


Operations Manager – South London

Salary: £38-40,000

Permanent Position

Hours: 37.5 hours per week

Who we are

At Marie Stopes International we are unapologetically pro-choice. We believe that every woman has the right to make choices about her own body and her own future. As one of the world’s leading providers of contraception and safe abortion care, we give women the means to do so. Our team members, working across 37 countries, provide high quality, safe services to women, when and where they need them. Because when a woman can determine her own future, she can contribute to creating a better, more sustainable future for everyone.


About the role

The Operations Manager is responsible for delivering and maintaining operational excellence in the surgical and associated early medical units situated within the region. This post is responsible for the South London site and surrounding EMUs (the “relevant clinics”).

This post is responsible for ensuring the relevant clinics are well led, operate efficiently and deliver the required client volumes and financial performance, whilst ensuring that the client is at the centre of all care and the relevant clinics achieve exceptional levels of client care and satisfaction.

The Operations Manager will work closely with the Clinical Services Manager to ensure the effective management of the relevant clinics in their area.

About you

  • Pro Choice
  • Operational management experience gained within a customer focused service industry, ideally within a healthcare environment.
  • Experience of managing high client volumes and responding to changes in client demand
  • Proven track record of leadership and able to manage a team to include identifying people, developing potential (via constructive feedback, development and encouragement), and performance management
  • Able to manage resources effectively and evidence of being a successful budget holder.
  • Demonstrates awareness of the importance of working as part of a multi-disciplinary team
  • Communicates effectively verbally, in writing and in electronic formats
  • Good knowledge of MS Outlook, Word and Excel.
  • Ability and willingness to learn about MSI, the partnership, and humanitarian issues and apply this in a commercially focused way

For more information about the role, please view the job framework on our website.


Location: London, SW2

Closing date: 27th of March 2020 (midnight GMT+1). Interviews may take place before this date for exceptional candidates.

Salary: £38-40,000

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and post holders to share this commitment.



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